Privacy Policy — q786 Pakistan Online Gaming Platform

This Privacy Policy applies to the q786 website accessible at q786.ws and all services, features, and functionality offered through it ("the Platform"). The policy governs how q786 collects, processes, stores, and protects personal data relating to all users — including registered members, visitors who browse without an account, and anyone who contacts q786 through any channel.

q786 is operated for the benefit of Pakistani players. All services are delivered in Pakistani Rupees (PKR) and are designed specifically for users located in Pakistan. When this policy refers to "you" or "your", it means any person whose personal data q786 holds or processes as a result of their interaction with the Platform in any capacity.

By registering an account at q786, making a deposit, placing a bet, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. This policy should be read alongside the q786 Terms and Conditions, which govern the broader use of the Platform.

q786 does not collect more data than is necessary for the purposes described in this policy and does not retain data for longer than is required. We are committed to handling your personal information with discretion, security, and respect.

The categories of personal data q786 collects depend on how you interact with the Platform. The table below sets out the main data categories and where they come from.

q786 collects personal data through several different channels depending on the nature of your interaction with the Platform:

• Direct collection: When you fill in the q786 registration form, complete the identity verification process, make a deposit or withdrawal in PKR, or contact the support team, you are directly providing personal information to q786. This is the primary source of identity, contact, and financial data.
• Automated technical collection: When you visit any page on q786, technical data including your IP address, browser type, device type, and session duration is automatically logged by the Platform's server infrastructure. This happens for all visitors regardless of whether they have an account and is standard practice across all web platforms.
• Payment processing partners: When you make a deposit via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, or Visa/Mastercard, the relevant payment provider confirms transaction details to q786 including the amount in PKR, the timestamp, and a tokenised reference. q786 does not receive your raw banking credentials from these providers.
• Cookies and similar technologies: q786 uses cookies and similar browser storage mechanisms to maintain your login session, remember preferences, and collect analytics data. The full details of how cookies are used are set out in Section 8 of this policy.
• Customer support interactions: When you use live chat or send an email to q786, the content of that communication along with your account reference is stored as part of the support record for your account.

q786 uses your personal data only for purposes that are directly connected to operating the Platform and providing services to you as a registered Pakistani player. The specific purposes for which we process your data are as follows:

• Account operation: Your identity and contact data is necessary to create and maintain your q786 account, authenticate you when you log in, and ensure that your account belongs to you and not to someone else using your credentials.
• Processing PKR transactions: Financial data is used to process your deposits and withdrawals in PKR, verify that payment methods belong to you, and maintain an accurate record of all financial activity on your account.
• Identity verification (KYC): q786 is required to verify the identity of account holders before processing withdrawals. Verification data is used solely for this compliance purpose and is not used for any other purpose without your consent.
• Responsible gaming: Gaming data including your bet history, session lengths, and spending patterns may be reviewed by q786 for the purpose of identifying responsible gaming concerns and, where appropriate, proactively offering support or applying account restrictions in line with the Responsible Gaming policy.
• Security and fraud prevention: Technical data including IP addresses and device identifiers is used to detect and prevent fraudulent activity, account takeover attempts, multi-accounting, and other prohibited conduct as described in the Terms and Conditions.
• Customer support: Communication data is used to respond to your queries, resolve complaints, and maintain a record of interactions in case of any subsequent dispute.
• Marketing communications: If you have opted in to receive marketing communications from q786, your contact data will be used to send promotional emails and messages about bonuses, new games, and special offers. You can opt out at any time by following the unsubscribe link in any marketing email or by contacting support.
• Platform improvement: Aggregated and anonymised usage data is used to understand how players interact with q786 and to improve the Platform experience. This data cannot be traced back to individual users.

q786 processes your personal data only where there is a valid legal basis for doing so. The legal bases applicable to the main processing activities at q786 are as follows:

• Contract performance: Processing your identity, contact, financial, and gaming data is necessary to fulfil the agreement between you and q786 as set out in the Terms and Conditions. Without this data, q786 cannot operate your account, process your PKR transactions, or deliver the gaming and betting services you have signed up for.
• Legal obligation: Identity verification (KYC) and transaction monitoring are carried out because q786 has legal and compliance obligations that require these activities. q786 cannot waive these requirements on individual request as they apply to all accounts.
• Legitimate interests: Processing for the purposes of fraud prevention, platform security, and responsible gaming monitoring is carried out on the basis of q786's legitimate interest in maintaining a safe and fair platform for all users.
• Consent: Marketing communications are sent only to users who have explicitly opted in to receive them. Consent can be withdrawn at any time and doing so will not affect your access to any other q786 service.

q786 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Full stop. Your personal information is not a revenue source for q786 and we will not allow it to become one.

q786 does share data with certain third parties where it is necessary to operate the Platform and deliver services to you. All such third parties are subject to contractual obligations requiring them to handle your data securely and only for the specific purpose for which it was shared. The categories of third parties and the purpose of sharing are as follows:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT networks, and Visa/Mastercard networks receive transaction data necessary to process your PKR deposits and withdrawals. These providers operate under their own privacy frameworks and are independently certified for payment data security.
• Identity verification services: q786 may use a third-party KYC verification service provider to validate the identity documents you submit. This provider receives only the documents and data necessary to complete the verification check and does not retain the data for any other purpose.
• Game and platform technology providers: The software providers who supply the games available in the q786 lobby may receive anonymised or pseudonymised gameplay data necessary for the technical operation of their games. These providers do not receive identifiable personal data linked to your q786 account.
• Legal and regulatory authorities: In circumstances where q786 is required by law or regulatory obligation to disclose information — such as in response to a valid legal request from Pakistani law enforcement or a regulatory body — we will comply with that requirement. We will notify you of such a disclosure unless we are legally prohibited from doing so.

Because q786 operates exclusively in Pakistani Rupees and processes all financial activity in PKR, the handling of financial data is particularly important for our Pakistani user base. Here is specifically how q786 manages transaction-related personal data:

Every deposit and withdrawal on your q786 account is logged with the transaction amount in PKR, the payment method used, a timestamp, and a reference number. This transaction history is accessible to you through your account history at any time and forms the authoritative record of your financial activity on q786.

q786 requires that deposits and withdrawals use the same payment method registered to the same individual. This is a security measure — it prevents someone else from depositing to your account and then withdrawing to their own payment details. Financial data collected in connection with verifying payment method ownership is used solely for this security purpose.

q786 does not store full card numbers for Visa or Mastercard transactions. Card transactions are processed through certified payment gateways that handle card data entirely on their own infrastructure. q786 receives only a tokenised confirmation of payment. Easypaisa and JazzCash transactions similarly go through the providers' own secure APIs with q786 receiving only the transaction confirmation and amount.

Financial transaction records are retained for the period specified in Section 10 of this policy in order to comply with anti-money laundering obligations and to resolve any payment disputes that may arise.

q786 uses cookies and similar technologies on the Platform. A cookie is a small text file stored in your browser by a website you visit. Cookies serve several practical functions at q786:

• Essential session cookies: These are strictly necessary for the Platform to function. They maintain your logged-in state as you navigate between pages on q786, remember your game preferences within a session, and ensure that your PKR balance and account details load correctly. These cookies cannot be disabled without breaking the Platform's core functionality.
• Security cookies: q786 uses cookies to implement CSRF (cross-site request forgery) protections and other security measures that prevent unauthorised actions being taken on your account. These are essential and not optional.
• Analytics cookies: q786 uses anonymised analytics data to understand how players navigate the Platform — which pages are visited most, how long sessions typically last, and where players encounter difficulties. This data is aggregated and cannot be used to identify individual users. You can opt out of analytics cookies through your browser settings.
• Preference cookies: These cookies remember optional settings you have configured — such as language preference or display settings — so you do not have to reset them each time you visit q786.

You can manage cookies through your browser's settings at any time. Disabling essential cookies will prevent q786 from functioning correctly, but you may safely disable analytics and preference cookies without affecting your ability to use the Platform's core features.

q786 takes the security of your personal data seriously and maintains a technical and organisational security programme appropriate to the risk profile of the data we hold. The key security measures in place at q786 include:

• 256-bit SSL/TLS encryption: All data transmitted between your device and q786 — including your login credentials, PKR transaction data, and personal information — is encrypted in transit using industry-standard 256-bit SSL/TLS. This means that data intercepted in transit cannot be read without the decryption key.
• Encrypted data at rest: Sensitive personal data including identity documents and financial records stored in q786 databases is encrypted at rest. Even in the unlikely event of a server breach, encrypted data cannot be read without the encryption keys which are stored separately.
• Access controls: Access to personal data within q786 is restricted on a strict need-to-know basis. Staff members can only access the data categories required for their specific role. All access is logged and subject to periodic audit.
• Account security features: q786 provides two-factor authentication options, login attempt monitoring, and automatic session expiry to protect your account from unauthorised access.
• Regular security updates: q786's technical infrastructure is maintained with regular security patches and updates. Security vulnerabilities are assessed and remediated as a matter of priority.

Despite these measures, no online platform can guarantee absolute security. If you have reason to believe your q786 account has been compromised, contact support@q786.ws immediately. q786 will investigate any suspected security incident promptly and will notify affected users in accordance with applicable requirements if a breach is confirmed.

q786 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required to comply with applicable legal and regulatory obligations. The retention periods applicable to the main categories of data held by q786 are as follows:

• Account data and identity information: Retained for the duration of the active account relationship and for a period of five years following account closure. This retention is required to comply with anti-money laundering and fraud prevention obligations.
• Financial transaction records (PKR deposits and withdrawals): Retained for a minimum of five years from the date of the transaction. This is a standard requirement for financial compliance purposes.
• Gaming history: Retained for the duration of the active account and for three years following closure. This data may be needed to resolve disputes related to bet settlement.
• Customer support communications: Retained for three years from the date of the interaction to allow resolution of any complaints or disputes that may emerge after the initial interaction.
• Technical and analytics data: Anonymised analytics data is retained indefinitely as it cannot be traced to individual users. Identifiable technical data such as IP logs is retained for 12 months from collection.
• Marketing consent records: Retained for the duration of consent plus two years to demonstrate the basis on which marketing was sent.

When data reaches the end of its retention period, q786 permanently deletes or irreversibly anonymises it in a secure manner.

As a q786 member, you have the following rights in relation to the personal data q786 holds about you. To exercise any of these rights, contact support@q786.ws with your account details and a clear description of your request. q786 aims to respond to all data rights requests within 30 days.

q786 does not permit persons under the age of 18 to register an account, make deposits, or participate in any gaming or betting activity on the Platform. This is an absolute requirement and is enforced through the identity verification process.

q786 does not knowingly collect personal data from anyone under 18. If we discover that an account has been opened by a minor, the account will be immediately and permanently closed, all balances will be forfeited, and the identity information provided will be reviewed as part of our fraud prevention process.

If you are a parent or guardian and have reason to believe that a person under 18 in your household has registered at q786, please contact support@q786.ws immediately. We take this matter seriously and will act promptly on any such report.

q786 may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes to applicable law, or improvements to how we explain our practices. When material changes are made, q786 will notify registered members via email at least 14 days before the updated policy comes into effect.

The "Last updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this policy periodically rather than relying solely on email notifications. Your continued use of q786 after an updated policy has come into effect constitutes your acceptance of the updated terms.

If you have any concerns about a change to this policy, you are welcome to contact support@q786.ws before the change takes effect to discuss how it may affect you.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have any concerns about how q786 handles your personal data, please get in touch through the following channels:

• Email: support@q786.ws — please include "Privacy" in your subject line for routing to the relevant team. Most enquiries receive a response within one business day.
• Live Chat: Available 24/7 from within your logged-in q786 account. For complex privacy requests, email is recommended to ensure a proper written record.

For formal data rights requests — access, erasure, portability, and so on — please email support@q786.ws with the subject line "Data Rights Request" and include your registered account email address and a clear description of what you are requesting. q786 will acknowledge your request within 72 hours and complete it within 30 calendar days unless complexity requires a brief extension, in which case you will be notified.